Q1: Are you a factory or a trading company?

A1: We're the factory who have been focusing on outdoor furniture items, home accessories, home & garden décor for more than 10 years.

Q2: Where is your factory located ? How can I visit there ?

A2: Our factory is located in Guanqiao Town,Anxi,Fujian province,China. It is about 40 minutes' driving from Xiamen North Railway Station, or 1 hour's driving from Xiamen airport.

Q3: What's your factory area?

A3: Our factory covers 8000 sqaure meters, with a production area of 7500 square meters and a showroom of 1200 square meters, showing more than 3000 items for your selection.

Q4: Can I get samples before placing order?

A4: Yes, it normally takes us 7-14 days to prepare the samples. As per our policy, we will charge you two times of quoted prices for the sample fee, and we will not pay the freight.

Q5: Could you carry on any OEM projects

A5: Our factory has a higher capacity for customized development, design and OEM processing.

Q6: What's the MOQ per item?

A6: Our MOQ is 100 units per furniture items, or US$ 1000 for other small items. Max.10 items mixed for 20'Gp, or 15 items mixed for 40'Gp(HQ).

Q7: Can you accept LCL orders?

A7: We usually quote our pricings based on 40'GP FCL order, additional $300 per order for 20'Gp FCL, or 10% price increase for any LCL orders. For any airfreighted orders, we will quote you the airfreight separately.

Q8: What is the lead-time?

A8: Normally we need 60 days, which can be negotiated for any big orders or urgent orders.

Q9: What's your regular payment term?

A9: We prefer L/C Sight or 30% deposit, 70% T/T against the copy of B/L.

Q10: Have you shipped out any mail orders?

A10: Yes, we have, we are experienced with the mail order packaging.

Q11: What is the product warranty?

A11: We warrant our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction

Q12: Are you an audited factory?

A12: Yes, we are approved by BSCI (DBID:387425 ), available for other customerized factory audit.